Water Damage Restoration You Can Trust
When water damage strikes your home or business, you need a reliable team ready for immediate response. For over a decade, HTS Restoration has been the trusted water damage restoration company El Paso residents and businesses call first. Our technicians respond 24/7 with advanced equipment for water removal, structural drying, and dehumidification. We help residential and commercial property owners by treating their belongings with care and coordinating with their insurance companies to simplify the claims process.
What To Do In The Event of Water Damage
If water damage strikes your property, every hour counts. The longer water sits, the more damage spreads to walls, flooring, and your belongings. Mold can start growing within a day or two.
Don’t panic. Here’s what to do right now:
- Turn off the water source if it is safe to do so. If you can’t locate the shutoff or if there are electrical hazards, don’t risk it. Call a plumber instead.
- Avoid wet floors and electrical hazards. Don’t risk your safety touching cords or appliances.
- Begin water removal by mopping it up or using a wet vac if you have one handy.
- Move artwork, electronics, and anything that matters to you to a dry spot.
- Prop up cushions and remove area rugs to promote drying.
- Open windows and use fans to improve air circulation.
- Call HTS Restoration immediately for professional water damage cleanup and restoration.
When in doubt, prioritize your safety and let our skilled professionals handle the water extraction and restoration process.
Our Water Restoration Process
We use a detailed process that addresses the full scope of water damage: assessment and moisture detection, water extraction, professional drying, daily monitoring, sanitization, structural repairs, and insurance coordination.
This thorough approach prevents the hidden problems that show up months later.
Assessment & Inspection
Our technicians perform a comprehensive assessment using infrared cameras and moisture meters to identify visible and hidden water damage requiring cleanup and restoration. We search for hidden moisture everywhere: walls, floors, insulation, and ventilation systems. This inspection guides our entire plan. Miss hidden water and you’ll deal with mold and rotting wood months down the road.
Water Removal & Extraction Services
We deploy high-powered pumps and extraction units to remove water quickly, preventing standing water from causing any secondary damage and mold growth. The faster we remove the water, the less damage spreads to your property and belongings. This is a vital step because water causes structural damage and allows mold to begin growing within 24-48 hours.
Water Dry Out & Dehumidification
We place industrial-grade air movers and dehumidifiers strategically throughout your property to thoroughly dry and prevent further damage. It goes beyond just drying things off; we need to remove moisture from walls, insulation, and any hidden spaces. This thorough drying prevents mold and rotting wood.
Monitoring & Cleaning
We conduct daily moisture monitoring to track drying progress to make sure everything is dry. After that, we clean all affected surfaces with EPA-registered disinfectants and use HEPA vacuums to eliminate odors and prevent microbial growth. This step makes sure your property is safe and sanitary, not just appearing dry.
Restoration & Repairs
If you need structural repairs, our team coordinates or performs reconstruction services to restore your property to the way it was before the water damage. This could be minor repairs or a complete rebuild, depending on what your property needs.
Final Clearance & Communication
We perform final inspections to confirm that everything is completely dry and that there’s no hidden moisture. We then do a walkthrough with you and your insurance adjuster to review all the work we completed and answer any questions. This final step is so that your claim is fully documented, and you have records of everything we restored.
Why Choose HTS Restoration for Water Damage Restoration in El Paso?
HTS Restoration has been the go-to water restoration company for families and businesses since 2015. We’re available 24/7 for emergency water damage restoration throughout the region. Our technicians know that water damage can be distressing. We provide immediate action, professional expertise, and compassionate support.
Water damage, fire damage, mold; whatever the emergency, we handle it with the same commitment to getting your property back. We handle everything from initial water extraction to final restoration, documenting each step and working directly with your insurance provider to ease your stress and streamline the claims process.
Frequently Asked Questions
Here are common questions we get from our El Paso customers.
How do you find hidden water damage?
We use special cameras and moisture detectors to find water hiding inside your walls, under your floors, and in your ceilings. You might not see any water stains on the surface, but moisture can be soaking your insulation, sitting in crawl spaces, or trapped behind baseboards where you can’t reach it. Our equipment finds that hidden water before it turns into mold months down the road.
What’s the difference between water damage categories?
There are three categories of water damage, classified by insurance. They’re based on Category 1 is clean water from burst pipes or supply lines. Category 2 is gray water from washing machines, dishwashers, or toilet overflow (no solid waste). Gray water is contaminated water that’s not as dangerous as sewage, but it’s not clean either. Category 3 is black water from sewage backups or flooding, which contains harmful bacteria and requires special handling. The category determines our cleanup approach and what materials we can save versus replace.
Can I clean up water damage myself?
You can clean up small spills and minor leaks with towels and fans, but when you’re dealing with anything bigger, you need professional water damage restoration experts and professional equipment. Standing water, flooding, sewage backups, and water that’s been sitting for more than a few hours is dangerous and you should err on the side of caution here. DIY cleanup misses that hidden moisture and creates mold problems down the road. If you’re unsure, call us for a free inspection. We’ll tell you if professional restoration is necessary.
Emergency Water Damage Cleanup & Restoration Available 24/7
Experiencing water damage in El Paso? Our emergency response team is here to support you anytime. HTS Restoration provides fast water removal, expert water damage cleanup, and personalized restoration services.
