The first step is to contact your insurance company and file a claim for hail damage. This officially starts the repair process and ensures that coverage is in place.
Hail Repair Process
File Your Insurance Claim
01
Double Check Rental Coverage
Review your policy to confirm whether you have car rental insurance. If you do, you’ll have access to a rental vehicle while your car is being repaired.
02
Bring Your Car to Our Shop
Bring your vehicle to HTS Restoration for a thorough inspection. Our team provides an accurate estimate of the hail damage so you know exactly what needs to be repaired.
03
We Work with Your Insurance Company
We handle the communication with your insurance adjuster to make sure every repair is covered and approved. This saves you the hassle of back-and-forth negotiations.
04
Additional Supplements (If Needed)
If more damage is discovered during repairs, we may file a supplement with your insurance at no cost to you. This ensures that every dent and detail is properly fixed.
05
Job Approval
Once your insurance provider approves all work, we’re ready to move forward with the repair process.
06
PDR Work Begins
Our expert technicians start with Paintless Dent Repair (PDR), a method that removes hail dents without affecting your factory paint finish.
07
Paint and Body Work (If Needed)
If your vehicle requires paint or body work beyond PDR, our body shop team steps in to restore your car’s original look.
08
Quality Control
Before returning your car, we run it through a detailed quality control check. This ensures every repair meets our high standards and your expectations.
09
Vehicle Pick-Up or Drop-Off
Your car is ready! We’ll contact you as soon as the work is complete to arrange for you pick up your fully restored vehicle.
10
Frequently Asked Questions
At HTS Restoration, we know that dealing with hail damage can be stressful and overwhelming. That’s why we’ve made the process as simple and transparent as possible. Below, you’ll find answers to the most common questions we receive from customers just like you. From insurance help to repair timelines, we’re here to guide you every step of the way.
If you have a question that’s not listed here, feel free to call us anytime at (844) 424-5872—we’re available 24/7 to help.
How long does hail damage repair take?
At HTS Restoration, most hail damage repairs are completed within 5–7 business days, depending on the extent of the damage and insurance processing time. We work efficiently without compromising quality.
Do I need to contact my insurance company before coming to HTS Restoration?
You can, but it’s not required. HTS Restoration can assist you with your insurance claim from start to finish, including handling all documentation and communication with your provider.
Will my insurance rates go up after a hail damage claim?
Hail damage is typically considered a comprehensive claim, which is classified as a no-fault event. In most cases, your rates will not increase, but we recommend confirming with your insurance provider. HTS Restoration can help explain this during your consultation.
Can you fix hail dents without repainting my vehicle?
Yes. At HTS Restoration, we specialize in paintless dent repair (PDR), a method that removes dents without affecting your vehicle’s factory finish, preserving its value.
Do I have to pay anything out of pocket?
In many cases, HTS Restoration can work directly with your insurance to minimize or even eliminate out-of-pocket expenses. We also offer deductible assistance—ask us how!
Will the dents come back after the repair?
No. HTS Restoration offers a lifetime guarantee on all repairs. The dents we fix are gone for good—giving you peace of mind long after the repair is complete.
What if I can’t bring my car in for an inspection?
No problem! HTS Restoration offers free mobile inspections. We can come to your home or workplace at your convenience.
Will I get a rental car while my vehicle is being repaired?
Yes. HTS Restoration provides complimentary rental vehicles during the repair process, so you’re never without transportation.
Schedule Your Free Inspection
HTS Restoration is a company that is with you every step of the way. We assist from the very beginning of the claim to the end of your car being restored and detailed. Hail Solutions has the right people and the right tools to get the job done – the right way.
FREE INSPECTIONS
At HTS Restoration, we provide prompt, no-cost inspections with vehicle assessments completed in as little as 30 minutes. Our team is also available to assist you with your insurance claim process. Unable to visit our location? No problem—we’ll come to you. Contact us anytime, 24/7, at (844) 424-5872 to schedule your appointment.
FREE RENTAL
At HTS Restoration, we understand how inconvenient it can be to be without your vehicle. That’s why we offer complimentary rental vehicles to keep you on the road while we repair your hail-damaged car. Our goal is to make the repair process as seamless and stress-free as possible, and that includes making sure your daily routine isn’t disrupted. Let us handle the repairs—and the rental—so you can get back to what matters most.
GUARANTEED FOR LIFE
At HTS Restoration, we stand behind the quality of our work with a lifetime guarantee. Our expert technicians use industry-leading paintless dent repair techniques to ensure a flawless finish that lasts. We guarantee that the dents we repair will not return—giving you lasting peace of mind. When you choose HTS Restoration, you’re choosing quality, reliability, and a commitment to excellence that endures long after the job is done.
Restoration Services You Can Trust
